Privacy Policy

Last updated: June 1, 2026

Bangalore Healthcare ("we", "our", or "us") operates the websites bangalorehealthcare.in, get.myicu.in, myicu.in, references.bangalorehealthcare.in, and admin.bangalorehealthcare.in (collectively, the "Services"). This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly, including:

• Name, designation, hospital name, city, and contact details submitted via our sign-up or pilot request forms
• Email address when you sign in to internal tools using Google authentication
• Usage data collected via Google Analytics 4 (page views, session duration, device type)

2. How We Use Your Information

• To contact you regarding your interest in the myICU platform or a 48-hour pilot
• To authenticate access to internal tools (admin dashboard, clinical reference library)
• To understand how our websites are used and improve our content
• To communicate product updates and relevant clinical information

3. Google Analytics

We use Google Analytics 4 to collect anonymised usage data. This includes cookies and similar tracking technologies. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

4. Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimisation, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties except as required by law or to operate the Services (e.g., database hosting, website hosting, and traffic analysis).

6. Data Retention

Contact information submitted via forms is retained for the duration of our business relationship. You may request deletion at any time by emailing us.

7. Your Rights

You have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us at support@myicu.in.

8. Security

We use industry-standard measures to protect your data, including HTTPS encryption on all our websites and restricted access to internal tools.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our Services after changes constitutes acceptance.

10. Contact

Questions about this policy? Email us at support@myicu.in or write to Bangalore Healthcare, Bangalore, Karnataka, India.